What Data We Collect and Why We Collect It
When you register an account, we collect your name, contact details and the information needed to verify your identity. Every time you add funds through bKash, Nagad or Rocket, we record the transaction reference and wallet number to confirm the deposit reached your account correctly and
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to handle any disputes. We also collect device and session data — your browser type, IP address and the pages you visit — so we can keep the platform running smoothly and detect unusual access patterns that might signal an unauthorised login attempt. If you message
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our support team, that conversation is stored and linked to your account. We do not collect more than we need. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash and Nagad is limited to what those
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processors require to complete your transaction. Retention periods follow the requirements of applicable law in the regions where the service operates. Where local law changes or where your eligibility in a region changes, the data we hold about you may be reviewed accordingly. You can ask
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us at any time what data we hold.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.